Can I send my suit case(s) ?

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Yes, provided that:

1. There is a shipping mark. (It is possible to tape a square of cardboard to suitcase and draw shipping mark with black marker pen on the cardboard)
2. It is not locked (Customs are permitted to break open in event of customs inspection)
3. A luggage strap is fastened to prevent case opening.

It is a good idea to keep the weight below 18 kg.

SuitcaseShippingMark

 


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>Customs FAQ
15096

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15567

Can I clear Customs at my destination by myself?

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What is a customs inspection ?

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18033

What is the difference between "Commercial" and "Personal Effects" customs clearances ?

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14872

What Problems Will I face at Customs ?

Each country's customs regulations are different however provided prohibited… Read More...
5528

What happens if the packing list doesn't match ?

If the number of items on the packing list is different to the number of items… Read More...
>Payments FAQ
17395

Can I pay by credit card ?

Yes, using paypal, invoices can be paid using most major credit cards. A 4.2 %… Read More...
17631

How and when do I pay my invoice ?

Bank transfer to Moving Japan's bank account is the normal payment method.… Read More...
>Trucking FAQ
14107

Can I deliver my own shipment to your warehouse or should I use your service?

You may personally deliver your cargo to our warehouse or send it by courier… Read More...
15599

Can I give my packing list to the driver?

No, the driver goes directly to the warehouse so do not give packing list or… Read More...
14745

What type of trucks does MovingJapan.com have?

Moving Japan employs anything from a 1/4 truck up to a full size truck. All… Read More...
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What time is an AM pickup ?/Dropoff ?

Depending on location AM pickups & dropoffs are normally 10:30 AM ~ 15:00,… Read More...
12999

Who loads the truck at my house?

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>Storage FAQ
16024

What type of storage facilities does Moving Japan have?

All storage is dry and covered. Our warehouses are intended for short term… Read More...
15367

Your Holiday & Temporary Storage

Many customers wish to travel for a few weeks, or even months, prior to… Read More...
15421

Will the warehouse accept goods that are inadequately packed ?

Fortunately no. They will also not accept packages without a shipping mark, or… Read More...
16094

If I make a mistake with my packing - can I go into the bonded warehouse to fix ?

Unfortunately No. Bonded warehouses are storage facilities and by law are… Read More...
>Packing FAQ
12145

Can we pack items inside chest of drawers, cabinets etc or must they be empty?

There are advantages and disadvantages of packing inside furniture items… Read More...
17850

How important is it that the shipping marks on the boxes match the Packing List ?

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11317

Triwall casing for Antiques, Artwork, Glassware, Valuable items ?

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16389

Why should I use double ply international shipping boxes ?

Import terminal reports, "4 cartons were broken and 30 cartons dented-seems… Read More...
14929

May I use second-hand (used) boxes for packing?

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14122

What is the biggest item I can send ? Is there a weight limit ?

Size limits: For sea shipments, anything that can fit inside a standard 20 feet… Read More...
17557

Can I send my suit case(s) ?

Yes, provided that: 1. There is a shipping mark. (It is possible to tape a… Read More...
12804

Should I pack my drivers licence, Passport in packing boxes ?

Not a good idea. Very difficult to clear customs in Japan without a passport.… Read More...
20108

How do I pack my bike ?

We suggest getting a bicycle box from a cycle shop.. (Or make a new box with… Read More...
9607

Should number of packed items match the Packing List inventory total number of items ?

Yes, Packing list total, and actual number of packed items must match. If they… Read More...
14728

How much is MovingJapan.com`s Packing Service?

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21334

Can I use wooden tea boxes to ship in ? Plastic cases ?

No, there are severe quarantine restrictions on international shipping using… Read More...
5758

Does MovingJapan use hanger boxes for clothes packing?

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5902

Can Moving Japan move my Piano ?

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22218

What is a crate ? case ? lift van ? pallet ?

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15967

What is the difference in packing for Air Shipments and Sea Shipments ?

Air shipments are rougher than sea shipments. Therefore stronger packing… Read More...
13855

Do I have to use Moving Japan's packing service to be insured?

No, you may pack for yourself and we encourage you to do so.   Read More...
15065

Does MovingJapan.com sell packing supplies?

Yes, we offer packing supplies as a service, however, you may also purchase the… Read More...
11708

Can I use boxes with hand holes ?

No, boxes cannot arrive at warehouse with holes, rips or tears. Even if it has… Read More...
15942

Where can I get packing materials?

Tokyu Hands carries a large assortment of packing materials from cardboard… Read More...
12738

I have a bicycle, TV etc. How do I pack irregular sized items?

We suggest trying to contact the manufacturer for the original box it came in.… Read More...
>Insurance FAQ
15208

What does Insurance cover ?

Marine insurance covers damage and loss in transit from Port warehouse to final… Read More...
14172

Can I just insure the things I want and leave the other items with no value?

You cannot partially insure your shipment. Shippers often put a nominal value… Read More...
12381

How do I make a claim ?

If damage has occurred, take digital photo's and immediately contact the claim… Read More...
14046

Do I have to have insurance ?

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>General FAQ
14027

Does MovingJapan.com provide an air cargo service?

Yes, we do. When requesting a rate please advise: Japan address, destination… Read More...
18641

Can I send alcohol? noodles? dry food? tea?

No, all food & beverage products are strictly prohibited and cannot be… Read More...
18562

How big is a cubic meter ? Small moves

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14755

Can I ship my friend's personal effects?

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14590

Can MovingJapan.com ship motor cycles, cars?

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16632

How big is a container ? Big moves

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14974

Who can use MovingJapan.com's moving service?

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>Vehicle FAQ
5804

I have a car as well as personal effects. What do you suggest ?

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17432

Do you ship motorcycles ?

Yes, we ship a lot of motor cycles. They must be adequately prepared for… Read More...
15986

How do I get a estimate?

Email or fax a copy of the vehicle`s shakensho (Car registration document) ,… Read More...
15117

Can I pack items in the car ?

Roll On Roll Off Service: No, shipping companies prohibit items to be packed… Read More...
5350

How many cars can I send in a container ?

For commercial shipments it is possible to load 3, 4 sometimes 5 cars into a 40… Read More...
>Freight FAQ
10159

How does Air Freight differ to sea freight ?

Air freight uses a volumetric weight calculation In accordance with IATA… Read More...
20161

Can I send Lithium Batteries ?

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15771

How much is a typical move to

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15730

How does MovingJapan.com determine the size of my shipment? Can I tell you the size?

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